Refund and Returns Policy
Overview
Our refund and return policy is valid for 60 days. If 60 days have passed since you received your item, we are unable to offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Must meet the following conditions:
Unworn, unwashed, still with original tags and in original packaging.
- No smell of perfume, body odor, deodorant, or laundry detergent.
- No makeup or fake tan.
- Shoes must be in their original shoe box. (If received with shoe box) The postage label must not be affixed to the original shoe box.
- Due to strict hygiene policies, cosmetics, hair products, lingerie, and earrings are non-returnable.
Returned swimsuits must have their sanitary seal intact.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
An item with obvious signs of use
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 60 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and automatically be applied to your credit card or original method of payment, within a certain amount of 1-3 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take 1-3 business days before your refund is officially posted.
Next, contact your bank. There is often 1-3 business days before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@maymioys.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@maymioys.com and send your item to:
maymioys
916 Fulton Rd NW, Canton, OH 44703，United States
+1 330 300 3649
Shipping Returns
To return your product, you should mail your product to:
maymioys
916 Fulton Rd NW, Canton, OH 44703，United States
+1 330 300 3649
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@maymioys.com for questions related to refunds and returns.